Dear Valued Customer,

In response to the present concerns regarding COVID-19, I would like to provide some information on how World Wide Chocolate (WWC) is approaching this issue. First, for those of you that may not be aware, we are located in Brentwood, NH USA. We maintain inventory at our warehouse, and as an e-commerce provider we do not have retail foot traffic accessing our facility.

We understand our customers expect high-quality, safe products, shipped in a timely and professional manner. We are committed to maintaining a consistent supply chain and consider risks such as natural disasters, electronic threats, global environmental issues and most recently, infectious disease threats, as realities in the world in which we operate.

We are monitoring the global situation associated with the spread of the Coronavirus and we are working to mitigate any impact on our existing supply chain. As it stands, we only source inventory from long-standing strategic partners. In addition to the inventory maintained on-site, much of our future inventory has already been forward-positioned to the United States for rapid access upon demand. We do not presently have any containers moving from countries that have employed significant quarantine measures and all of our partners are committed to the same safe supply of consumer goods.

Both the Food and Drug Administration (FDA) and the Centers for Disease Control And Prevention (CDC) indicate no evidence to suggest food and other products imported to the United States pose a risk of COVID-19 transmission to consumers. As a matter of continued and ongoing safety, WWC has reviewed the effectiveness of our food safety programs and will continue to employ best practices within our facility. Our current policies require proper hand washing, the use of disposable gloves, cleaning and sanitizing work areas, as well as controlling identified food safety hazards in the workplace.

WWC is passionate about providing exceptional products and service to our customers. Chocolate is an excellent shelf stable product that stores well for extended periods in cool, dry environments. Please know we are here to meet your needs, as we all manage through these extraordinary times. Should you have any additional questions or concerns, please feel free to contact us.

Sincerely,
Craig Cahill
President
World Wide Chocolate

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