Protect Your Products from Heat-Related Issues
Newly Implemented: June 1st through September 15th, Warm Weather Packaging is added to the default shipping options, and you as the consumer have the option to opt-out while selecting a shipping method if you prefer not to purchase warm weather packaging
The summer of 2018 has been one of the hottest in recent memory, and it is a necessity to ship all chocolate products in an insulated package, to avoid any and all potential heat-related issues.
Purchasing any sort of powder does not require this add-on, however all perishable chocolate products must be equipped with the proper shipping attributes: an insulated container & frozen, reusable gel-packs.
If you think your order may be affected by the heat, select the Warm Weather Packaging option at checkout to ensure no issues arise, as no one likes receiving melted chocolate!
Our Warm Weather Packaging is now included as the default shipping option at checkout, and there is an option to opt-out if you are ordering products not affected by heat (such as Powders & Nibs).
Please reach out to our CUSTOMER SERVICE TEAM with any questions you might have. We look forward to serving you.